CUSTOMER SUPPORT

We are happy to assist you with any questions about our dolls or concerns regarding your order. Please see the contact details below to reach us. Our team is committed to responding within 24 hours.

CONTACT FORM : Please complete the form below, and we will respond within 24 hours.

LIVE CHAT : Available via the chat box located in the lower right corner of your screen.

PHONE : You may call us at 1-844-344-6300, available Monday-Friday, 9AM to 6PM EST. 

Due to an increased volume of incoming calls, immediate phone assistance may not always be available. We kindly ask that you submit your request via email or live chat to arrange a callback, which we will provide within 24 hours. Occasionally, legitimate emails may be redirected to your spam or junk folder. We recommend checking these folders regularly to ensure you do not miss any important communications from us.